Privacy Policy
How Shreeji Consultancy Technology collects, uses and protects your data across our Service — including WhatsApp Business, Facebook Login, Instagram and Messenger integrations.
Last updated: July 13, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service, including features that integrate with Meta Platforms products such as WhatsApp Business, Facebook Login, Instagram and Messenger. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. We only request the minimum data necessary and use Meta data solely for the purposes described here, consistent with the Meta Platform Terms and Developer Policies.
Definitions
- Company(referred to as "the Company", "We", "Us" or "Our") refers to Shreeji Consultancy Technology, 511-Kyros Business Center, Surat, Gujarat, India.
- Meta Platform Servicesthe products, APIs and platforms provided by Meta Platforms, Inc. and its affiliates that Our Service integrates with, including the WhatsApp Business Platform (Cloud API), Facebook Login, the Instagram Graph API and the Messenger Platform.
- Personal Dataany information that relates to an identified or identifiable individual.
- Servicethe Website and the applications, integrations and messaging services We operate that connect to Meta Platform Services.
- Usage Datadata collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- WebsiteShreeji Consultancy Technology, accessible from https://www.sct.technology.
Data We Collect
Personal Data
- Email address
- First and last name
- Phone number (incl. WhatsApp)
- Third-party social profile info
Usage Data
- IP address & device identifiers
- Browser type and version
- Pages visited, date & time
- Diagnostic data
Information from Meta Platform Services
Depending on the features You use, We may collect and process the following through Meta Platform Services:
WhatsApp Business Platform
When You or Your customers communicate with Us or Our clients through WhatsApp, We may collect and process:
- Your WhatsApp phone number and WhatsApp profile name.
- The content of messages You send and receive, including text, images, documents and other media.
- Message metadata such as timestamps, delivery and read status, and message identifiers.
We use this to send and receive messages You have requested, provide support and notifications, and operate automated or agent-assisted conversations. We do not use WhatsApp message content for advertising, and We do not sell it.
Facebook Login
If You choose to sign in or register using Facebook Login, We receive the profile information You authorize Us to access:
- Your name and email address.
- Your profile picture and Facebook user ID.
We use this solely to create and authenticate Your Account and provide the Service. You can review and revoke the permissions You granted at any time in Your Facebook account settings.
Instagram & Messenger
If You interact with Us through Instagram or Messenger, or connect an Instagram or Facebook Page account, We may collect:
- Your username, profile name and public profile information.
- The content and metadata of messages, comments or mentions You direct to the connected account.
- Page or account identifiers necessary to route and respond to Your messages.
We use this to receive and respond to Your messages and interactions, provide support, and manage the connected channels on behalf of the account owner.
How We Use Your Data
- To provide and maintain our Service, including to monitor its usage.
- To manage Your Account and Your registration as a user of the Service.
- To communicate with You through WhatsApp, Instagram, Messenger, email, SMS or telephone regarding Your inquiries, requests and service updates.
- To provide customer support and respond to Your requests, questions and issues.
- For business transfers, to evaluate or conduct a merger, acquisition, restructuring or sale of assets.
- For analysis and improving Our Service — using Meta-derived data only in aggregated or de-identified form.
Data Retention
We retain Your Personal Data — including message content and metadata obtained through Meta Platform Services — only for as long as necessary for the purposes set out in this Policy, to comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, We delete or anonymize it in line with applicable law and the Meta Platform Terms.
Delete Your Data
You have the right to access, correct or delete the Personal Data We hold about You, including any data obtained through Meta Platform Services. There is no charge for a deletion request — just follow these steps:
Email us
Send an email to contactus@sct.technology with the subject line "Data Deletion Request".
Identify your data
Include the name, email address and/or phone number (including WhatsApp number) associated with your data so we can locate the records that relate to you.
We verify & delete
We verify your request and delete the associated data within 30 days, unless legally required to retain it, and confirm once complete.
Facebook Login users
You may also revoke our app's access anytime via Settings & Privacy → Settings → Apps and Websites, then email us to delete any data we already retained.
Security
We use commercially reasonable technical and organizational measures — including encryption in transit, access controls and secure infrastructure — to protect Your Personal Data. However, no method of transmission or storage is 100% secure, and We cannot guarantee absolute security.
Children's Privacy
Our Service does not address anyone under 13, and We do not knowingly collect data from them. If You believe a child has provided Us Personal Data, please contact Us so We can remove it.
Third-Party Services
Your use of WhatsApp, Facebook, Instagram and Messenger is also governed by Meta's own terms and privacy policies. We have no control over, and assume no responsibility for, third-party sites or services.
Changes to this Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above. You are advised to review this Policy periodically.
Contact Us
Email / Deletion Requests
contactus@sct.technology
Address
Surat – 395006, Gujarat, India
© 2026 Shreeji Consultancy Technology
